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SHIPPING & RETURNS

SHIPPING POLICY

We proudly ship to customers across the United Kingdom.

All orders are processed within 1–3 business days after payment confirmation.

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Estimated delivery time:

  • 7–12 business days (depending on your location)

Please note that delivery times may vary slightly due to high demand or external factors.

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  • Free UK Shipping on all orders

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Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery in real time.

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RETURN & EXCHANGE POLICY

We want you to feel confident when shopping with us.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

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  • Item must be unused and in original condition

  • Must be returned in original packaging​

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Once your return is received and inspected, we will process your refund within a few business days.

For hygiene reasons, certain personal care products may not be eligible for return once opened.

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If you have any questions about your order, feel free to contact us:

📧 supportzaeluxco@gmail.com
We aim to respond within 24–48 hours

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